Increased domains

A quick note that we have rolled out the first stage update to our order system. You can now order .eu, .co.uk, and .us domains directly from our online order system. We are working on adding in the rest and they will start appearing over the next while.

For reference, we can also register .ie, .com, .net, .org, .info, .biz, .in, .mobi, .asia, .name, .co.in, .tv, .ws, .bz, .cc, .org.uk, .me.uk, .net.in, .org.in, .ind.in, .firm.in, .gen.in, .mn, .us.com, .eu.com, .uk.com, .uk.net, .gb.com, .gb.net, .de.com, .cn.com, .qc.com, .kr.com, .ae.org, .br.com, .hu.com, .jpn.com, .no.com, .ru.com, .sa.com, .se.com, .se.net, .uy.com, and .za.com domains. Phew.

We are always working on increasing the services we can offer our customers, so if there is a domain you want that isn’t listed. Contact Us and we’ll find it for you.

New Packages, New Prices, New Number

A change is afoot, and the change is good. We like hearing what you, our customers have to say, currently we will give you free hosting in exchange on why you aren’t ordering. Getting feedback is the single best way to improve our service to you. Without knowing what you want, we can only guess that we are giving you want you want.

In line with all the feedback, some changes have emerged.

New Packages

Firstly things are now simplified a little. We have reduced the number of packages down to three. Our new Primus Web Hosting Package can give you up to 10G of space, up to 100G of monthly bandwidth transfer allowance, and can take up to 10 individual sites. And all from €2.37 per month. It is a deal not to be missed.

If you need more, there is our Professional Web Hosting Package and our premium level, Enterprise Web Hosting Package.

A new thing with our packages is the multi-year options. Some people like paying for more upfront and so do we. But unlike other people running this deal, we think that if you are willing to pay for more than one year upfront, then we should give something back to you. The longer you sign up for, the more you get. And if you pay for 3 years, we’ll even give you an additional 5% discount on top of the larger package.

New Prices

New packages mean new prices and we think you’ll like our new prices. Especially in the current climate, it is always nice to get more for less, and that is exactly what we are aiming to do.

We also reduced our .ie Domain price by a staggering 50% last week. Why not get yours now?

New Number

Lastly, Vade has gone old school. You can now call us on +353 1 685 3833.

Some people were very vocal in saying that the lack of a phone number meant they thought we wouldn’t be around should anything go wrong. Well, there is now a contact number but we would recommend emailing. There are also a few other things in the works to help in the event of anything going wrong. Hopefully the number will help and we’ll have an announcement once everything else is ready.

Email will always be the quickest method of contacting us and we guarantee a response within a maximum of two hours during business hours, (it is usually a lot less) and a maximum of 12 hours out of business hours for non critical items. We do pride ourselves on our customer support and should you ever not be completely satisfied, please contact directors@vade.ie for an immediate response.

Not convinced, check out some of the nice things our customers have had to say.

Feedback and free stuff

Not buying? Tell us why and get free hosting. Honest.

Really its just that simple. Fill in the form over here, telling us what we are missing or why you didn’t buy today, and as soon as we can fill the gap, you’ll get free hosting on our Primus Web Hosting package for 1 full year (subject to our normal T&C of course).

Where is the catch???

We know we know, these things are usually too good to be true and there is always is a catch. Well to keep the higher ups happy, there is one or two small ones for this.

You need to fill out the form in full.
Obviously if we can’t contact you, we can’t give you some free hosting can we?

The feedback needs to be printable.
We aren’t looking for a story fit for an evening newspaper, what we mean by this is that it can’t just be random text. If it has a point, then that is enough. If it is a missing feature you are after, more is better. The more information we have, the more likely we are to get it right.

Domains are not free.
It is free hosting after all. We’d like if you bought your domains from us, but it isn’t something we require. We would like if you told us why, but again it isn’t required. We do need to know the domain you’ll be hosting so we can add it to the package.

And that is it!

Not much to it is there now. So go on. Contact Us. Help us help you.

Sales and Marketing Representative

Note: This position has been filled.

Vade are currently hiring a sales and marketing representative. Details are below for the currently open position. Please contact salesjob2009@vade.ie if you are interested or know anyone who is.

This is an exciting position, which will give you an influential role in both the direction and branding of the company going forward. You will be expected to lead and drive additional revenue into the business. The successful candidate will have excellent sales and marketing skills and a good phone manner.

Your credentials:

• A successful track record in exceeding sales targets.
• Excellent communication skills.
• Independent and self sufficient with the ability to work under your own initiative.
• A comprehensive understanding of web hosting and web development industries

Typical duties may include:

• Building and maintaining relationships with new and existing customers.
• Compiling and maintaining the company portfolio and client referrals.
• Creating and managing marketing and sales campaigns.
• Gathering and developing new leads.
• Manage Google AdWords, email mailing lists and other online advertising campaigns.

Moving your site to Vade

Moving web hosts is generally a big enough task. It is actually how most hosts still exist after reducing their customer service levels to near non existence. The hassle and possibility for outages or downtime and the added work left most people just living with what they had short of a very big problem.

Those days are gone. Vade are now offering a move host package where we do all the leg work in moving the site across. We do require access to your existing host to copy the files across as well as a list of subdomains and email addresses with passwords, but beyond that everything happens transparently.

The old process (or the process with another host)

1. You signed up for your new Vade web hosting account.
2. The domain(s) are transferred to Vade but DNS hosting remains with your old host at this time.
3. You login and configure up the site in the same fashion as your existing host.
4. The website files are uploaded to the new web space.
5. The email accounts are setup on the Vade servers.
6. You match existing DNS entries on the Vade servers. This is where all sub domain entries such as www.yourdomain.ie and sub.yourdomain.ie are added and pointed to your old host.
7. DNS hosting is moved to Vade but the old site still points back to your old host.
8. After the propagation period (usually 48 hours along longer is suggested in some situations), you changes the DNS entries to point to Vade meaning users are now accessing the site on the Vade servers.

The Vade way

1. You sign up for your new Vade web hosting account specifying you want the MoveHost option.
2. You send through details on sub domains and email accounts as well as details for logging in to your old host.
3. Vade then work on transferring your domains and setting up the site on the Vade servers. We also give the option of setting a test copy of the site so you can if things work fully before the switch over.
4. You tell Vade when you would like the switchover to happen and the site and email moves across

The Price

Since we are feeling generous, the additional service is offered free with new signups for a limited period. We will eventually have to charge for it but we do believe that moving should be as simple as possible and this is one of the many ways we try and show it.

As with all things, if there is anything we can do to assist, please do contact us.